While we wish we could honor such requests, this is a fundraiser, and no refunds or exchanges will be permitted. HOWEVER, if you've received a damaged shirt or received the wrong order, please contact us and we will make it right.  We do need to hear from you promptly, though! You must contact us and send your tee back within 30 days from the date received, and have a prior Return Authorization for us to consider an exchange or refund. Any return/exchange request received (or return tee received without a Return Authorization) after 30 days will not be honored.  Remember, all proceeds go to the Prescott Firefighter's Foundation Granite Mountain Hotshot Fund so that they can help the families of the fallen, and we want to give as much to them as possible.